From step one, Dana instilled a sense of confidence in our decision to look for and purchase a home. Dana is a great agent: her profound knowledge of Ottawa’s real estate market and impeccable professionalism are combined with a great sense of humour, which made our experience looking for a home a lot of fun. From our first meeting, Dana struck us as an honest person, who is there to represent our best interest. We had no doubt that she would always share her opinion when we asked her what she thought about a house itself, an area or our options.